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Customer care

View the Store locator for a store near you. For questions about purchasing options, please contact our sales team.

International

Joost Bary
Director
info@deskbike.com
Tel: 0031 88 04 50 880

service 1
service 2
Sweden

Magnus Hogfeldt
Sales Manager
magnus.hogfeldt@sportoffice.se
Tel: 0046 70 552 81 59

Germany

Dr. Ingeborg Eisenacher-Abelein
Sales Manager
info@worktivity.de
Tel: 0049 228 97 626 401

over ons 3
over ons 4
Denmark

Preben Buckflash
Sales Manager
buckflash@gb-office.dk
Tel: 0045 41 300 200

Frequently Asked Questions
Shipping & Delivery
Return & Refund
Data collection Deskbike App
Which Bluetooth profile is used?
CSCP (Cycling Speed and Cadence Profile)
 
Is the connection encrypted?
Yes, man-in-the-middle (MITM)
 
Are there other modules built in like WLAN, GSM, LTE etc.?
No
 
Is the data on the smartphone encrypted?
No, there is no sensitive data on the phone. Only stored simple data like calories burned, distance biked and date time in a SQL database. The app itself has standard encryption from the app store and is done automatically. We have not applied an extra encryption ourself.
 
Do other Apps have access to the data of the Deskbike App?
No
 
Is there any connection from the App to Deskbike so that you can use the data also only for statistical purpose?
No
 
Can you identify the smartphone which uses the App?
Only standard App Store and Google play store analytics.
Warranty & Risk
Medical device
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